FAQ - Royal House Productions Streaming Platform

Welcome to the Royal House Productions Streaming Platform! Below are answers to some of the most frequently asked questions. If you have any additional inquiries, feel free to reach out to us via email.

  • If you purchase an annual subscription, we will honor your Red Carpet invitation even if a Red Carpet event is not held during that subscription year. Please retain your annual subscription confirmation email and present it when the event takes place. We are committed to fulfilling our promise to ensure your attendance.

  • Currently, plus ones are not permitted unless the Red Carpet event is designated as "public." In those cases, your plus one may purchase a full-price ticket if they are not an annual subscriber.

RED CARPET

  • If you're facing any problems with your subscription, including billing issues, login problems, or access to content, please contact our support team at Support@Royalhousesprod.com. They will assist you with resolving any issues you may have.

  • If you've forgotten your password, you can easily reset it by clicking the “Forgot Password” link on the login page. Follow the instructions sent to your registered email to create a new password.

  • Yes, many of our shows and movies offer subtitles in multiple languages. You can enable subtitles through the settings menu while watching any video.

  • If you need assistance with any issues related to your subscription, account, or content, please don’t hesitate to reach out to our customer support team at Support@Royalhousesprod.com. They are ready to help you with any questions or problems you may encounter.

  • To sign out of your account, click “Account” in the top right corner. Select “Account Settings”, then locate your name at the top of the menu. Click “sign out”.

TECHNICAL ISSUES

AUDITIONING

  • If you're interested in auditioning for a role in one of our TV shows or movies, please visit our Auditions page and fill out all required fields. Our casting team will review your information and get in touch with you if there's an opportunity that fits your profile.

  • For your audition submission, please include a current headshot, a professional resume, and any additional materials requested in the casting call (e.g., a demo reel, self-taped audition video, or specific monologues). Make sure to follow any specific instructions on how to submit, including video length or format.

  • While prior acting experience is preferred for some roles, it is not always required. We encourage new and aspiring actors to apply, especially for roles that do not have specific experience requirements. Each casting call will specify whether experience is necessary for a particular role.

  • For in-person or self-taped auditions, we recommend thoroughly reading the provided script or sides and practicing your lines ahead of time. Make sure to understand the character’s background, motivations, and emotions. If you are asked to prepare a monologue or read from the script, ensure you are comfortable with the material and confident in your delivery.

  • Yes, you may audition for multiple roles as long as they do not conflict with one another in terms of timing or character type. Be sure to follow the submission guidelines for each role you are interested in.

  • If you are selected for a role, you will be contacted by the casting team via email or phone. Please be sure to monitor your inbox regularly, including your spam folder, and respond promptly to any casting notices.

  • Yes, actors from outside the casting location can still audition. Many auditions allow for self-taped submissions, and if you are invited to an in-person callback, travel arrangements are the responsibility of the cast member. Please be advised that hotel discounts will be offered only.

  • If you are not selected for a role, you will not typically receive individual feedback unless requested. However, your headshot and resume will remain on file for future roles, and you may be contacted for other opportunities that better match your profile.

  • Yes, you will be asked to sign a non-disclosure agreement (NDA) to keep details of the audition or the project confidential. This will be presented to you before or during the audition process. In addition to the NDA, you will also be asked to sign a video/photography release form.

Thank you for being a part of Royal House Productions. We hope you enjoy your streaming experience!